Terms and Conditions

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Terms and Conditions

These Terms and Conditions govern your use of the Tropicana Hotel website. Please read these terms and conditions carefully before using our website. If you do not agree with any part of these terms and conditions, you should refrain from using this website.

By browsing this website, you confirm that you agree to be bound by these terms and conditions.

We reserve the right to add, change, remove or modify our terms and conditions without any prior notice. Hence, you are advised to check this page for any amendments regularly.

General Conditions

  • Transportation facilities from the airport (surcharges may apply) can be arranged.
  • To arrange pick-up, guests must contact the hotel 24-hours prior to arrival, using the contact information on the booking confirmation.
  • Standard check-in time is from 3:00 p.m. and the check-out time is before noon.
  • Only the registered guests are allowed in the guestrooms.

Cancellation Policy

We reserve the right to cancel or amend a reservation under the circumstances where the guests do not abide by our terms and conditions, provide invalid payment methods, or behave in a disruptive way that causes injury or danger to our staff or other guests.

Payment Policy

  • Valid credit card details are required and may be pre-authorized to guarantee the booking.
  • The full amount will be charged at any time after the booking.